Membership Agreement

ARTICLE 1 – PARTIES AND SCOPE

1.1 This Membership Agreement ("Agreement") is entered into between Tiyatronet Bilişim Teknoloji A.Ş. (Trade Registry No: 0845069154500001), located at "Reşitpaşa Mah. Katar Cad. İTÜ Arı Teknokent 3 Binası No:4 İç Kapı No:B109 Sarıyer/İstanbul" ("THEHOUSESEAT") and the consumer ("USER") who wishes to benefit from the digital content offered by THEHOUSESEAT, to determine the terms of use of all services and content provided, and the mutual rights and obligations of the Parties.

1.2.The Agreement shall be deemed established and entered into force upon the USER clicking the "I Accept the Membership Agreement" button in the electronic environment and the acceptance declaration being recorded in THEHOUSESEAT's records. By becoming a member of the site, the USER accepts, declares, and undertakes that they have read and fully approved the entire content of the Agreement terms.

1.3 Furthermore, this Agreement shall be binding on the parties for members who access the THEHOUSESEAT website or digital platforms using their THEHOUSESEAT membership, from the moment access begins.

1.4 The USER accepts and declares that they are informed about the basic characteristics, sale price, payment method, and all other matters of the digital content subject to sale in accordance with the Distance Contracts Regulation published in the Official Gazette No. 29188, and that they have been provided with preliminary information, and that this Agreement is binding.

1.5 This Agreement shall be deemed concluded upon the USER's declaration that the Sales Agreement and the Agreement have been read and accepted, and shall have effect and consequences from that moment. The Agreement shall continue and remain binding on the parties as long as the provisions of Article 10 are not applied.


ARTICLE 2 – DEFINITIONS

2.1 In this Agreement,

Agreement: This Membership Agreement; THEHOUSESEAT: BG Danışmanlık ve Turizm Hizmetleri Ltd. Şti. (Trade Registry No: 0168047512000015), located at Yıldızposta Caddesi Vefabey Sokak Yeşil Apt. No:9 Kat:5 D:10-11 Gayrettepe - İstanbul, which is a party to this Agreement; User: The consumer who wishes to benefit from the digital content offered by THEHOUSESEAT by approving this Agreement; Digital Content: Paid and/or free video, music, live TV broadcast, game, and similar content services offered by THEHOUSESEAT through the THEHOUSESEAT website and/or THEHOUSESEAT applications on mobile devices, smart TVs, and similar devices; Personal Data: All information aimed at directly or indirectly identifying the USER, including but not limited to the name, surname, e-mail address, age and gender information voluntarily provided by the USER to THEHOUSESEAT in the digital environment, and information that the USER has consented to share through their social media accounts when THEHOUSESEAT is accessed through such accounts.

Site: Refers to the website address www.thehouseseat.com.

ARTICLE 3 - SUBJECT OF THE AGREEMENT

3.1 The USER has obtained the right to purchase digital content services, the features of which are specified in this Agreement and the Sales Agreement, which is an integral part of this Agreement, under the conditions stated in the Sales Agreement. The features and terms of use of the purchased Digital Content Services are as described on the introduction page of the website named THEHOUSESEAT and in the Sales Agreement.

3.2 Under this Agreement, THEHOUSESEAT undertakes to provide the Digital Content Services, which it determines at its sole discretion and offers through the THEHOUSESEAT website at www.thehouseseat.com and/or THEHOUSESEAT applications on mobile devices, smart TVs, and similar devices, to the USER at predetermined prices and conditions, within the license limitations related to the selected service category. The USER undertakes to accept the terms of use of THEHOUSESEAT and to pay the service fee to THEHOUSESEAT on time.

3.3 The USER accepts that the digital content services specified in this Agreement and the Sales Agreement, which is an integral part of the Agreement, do not have a physical delivery, and that the digital content services of an intangible nature will be provided and delivered electronically.

3.4 This Agreement shall be deemed signed upon the USER's declaration that the Membership Agreement and the Agreement have been read and accepted, and shall have effect and consequences from that moment. The Agreement shall continue and remain binding on the Parties unless terminated or cancelled.

ARTICLE 4 - MEMBERSHIP PROCEDURES

4.1. The USER cannot create more than one membership with the e-mail address provided during registration. The USER will use the e-mail address provided during registration as their username, will have a password of their own choosing, and may change their password at any time. The responsibility for password selection, change, and protection lies entirely with the USER. The USER accepts, declares, and undertakes that THEHOUSESEAT bears no responsibility for the theft of the USER's password.

4.2. The USER accepts and undertakes that all information provided to THEHOUSESEAT during membership creation and use of services is accurate, and that THEHOUSESEAT bears no responsibility for problems that may arise from incorrect or incomplete information when such information is required. In the event of changes to the USER's information, it is the USER's responsibility to update such information.

4.3. The USER accepts and undertakes that they can use the Digital Content Services subject to the Agreement by entering the username and password they have determined, and that THEHOUSESEAT is not responsible for the inability to use services due to incorrect entry of the username and/or password.

4.4. The USER declares that they will not claim that transactions that can be performed using a password were performed by a third party other than themselves, that they irrevocably waive the right to make such claims, that THEHOUSESEAT is not obligated to investigate the identity of persons performing transactions using the username and password, that they will exercise the necessary care and diligence to keep the password and username confidential, that they will not disclose or allow the use of the password and username to any third party, that they will immediately notify THEHOUSESEAT if they learn or suspect that the password and username have been obtained by unauthorized third parties, and that THEHOUSESEAT will not be responsible for damages arising from the use of the password and username by third parties.

4.5.If applications made by minors are detected in any way, the transactions shall not take effect even if completed, and they cannot benefit from the rights under this Agreement. Claims, transactions, and potential damages in the contrary direction are not the responsibility of THEHOUSESEAT.

ARTICLE 5 – RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The USER accepts and undertakes that the digital content offered by THEHOUSESEAT can only be used for individual purposes within the scope of this Agreement and that no authority not explicitly stated in the Agreement has been transferred to THEHOUSESEAT.

5.2. Upon the entry into force of this Agreement, the USER obtains the right to receive services by purchasing the digital content services subject to the Agreement within the scope of the terms of use and limitations specified in the Sales Agreement, at www.thehouseseat.com and in THEHOUSESEAT applications.

5.3. Under this Agreement, after filling out the membership form and approving the clause "I have read, negotiated and accept the terms of the Membership Agreement," the USER declares and undertakes that they are over 18 years of age. If it is determined that the USER was under 18 years of age at the date their membership was approved, THEHOUSESEAT may unilaterally terminate the relevant user's agreement.

5.4. THEHOUSESEAT does not provide any commitment or guarantee to the USER regarding the provision of hardware and/or software or the proper functioning of existing hardware and/or software under this Agreement. The USER accepts, declares, and undertakes that their electronic devices and technical equipment used to benefit from the services provided by THEHOUSESEAT meet the minimum necessary requirements, that THEHOUSESEAT bears no responsibility if the USER cannot benefit from services otherwise, and that they will not make any claims against THEHOUSESEAT under any name.

5.5. The USER accepts and undertakes that THEHOUSESEAT will not be responsible for interruptions, quality problems, security issues due to internet disruptions, and/or problems arising from force majeure events such as general unrest, war, terrorism, strikes, general power outages, earthquakes, floods, states of emergency, cyber attacks, device virus infections, server-based issues, internet infrastructure problems, or similar causes.

5.6 THEHOUSESEAT reserves the right to temporarily suspend or permanently stop the operation of the system and the provision of services in case of technical problems or similar disruptions. The USER accepts and undertakes that they will not demand any compensation or similar rights and payments from THEHOUSESEAT under any name for this reason. THEHOUSESEAT shall not be liable for the inability to complete or the cancellation of transactions due to technical failures or problems arising from THEHOUSESEAT's minor negligence within the scope of digital content services provided under the Agreement.

5.7. THEHOUSESEAT may change the domain name, appearance, content, and digital content of the website where it provides services at any time.

5.8. The USER accepts, declares, and undertakes that THEHOUSESEAT may unilaterally change the provisions of this Agreement, add new articles, or remove articles due to technical requirements, changes in legislation, or similar compelling reasons. If the changes to the Agreement are not accepted by the USER, the USER shall have the right to immediately terminate this Agreement. If the changes in the Agreement are not accepted by the USER, THEHOUSESEAT shall have the right to not provide, suspend, or terminate the digital content services. This Agreement cannot be modified by the USER's unilateral declarations.

5.9 Interruptions or suspension of services due to decisions of official institutions, legal practices, or legal technical issues and requirements related to the service provided shall be considered as force majeure, and THEHOUSESEAT shall not be liable in such cases.

5.10 THEHOUSESEAT provides a service that operates through data flow over the internet. The USER accepts, declares, and undertakes that the internet package quota they are connected to while using THEHOUSESEAT services will be affected by this situation, and that THEHOUSESEAT is not responsible for any access expenses, quota overages, and their consequences that may arise.

5.11. The Parties accept and declare that all computer records belonging to THEHOUSESEAT shall be taken as valid, binding, definitive, and exclusive evidence, and that such records constitute an evidence agreement.

5.12. The USER is directly responsible for the damages suffered or that may be suffered by third parties due to their actions in violation of the law or the provisions of the Agreement, and THEHOUSESEAT has no direct or indirect responsibility whatsoever.

5.13 By approving this Agreement, the USER accepts that informational e-mails will be sent to their e-mail address and informational SMS messages will be sent to the phone number they have provided.

5.14 THEHOUSESEAT may change this Agreement and all related agreements and annexes, at any time it deems appropriate, entirely at its own discretion and unilaterally, by announcing them on the Site. The amended provisions of this Membership Agreement shall become effective on the date they are announced; the remaining provisions shall continue to remain in effect and produce their results as before.

5.15 The User accepts that this application and website belong to and are operated by THEHOUSESEAT. The content of this application is protected under Law No. 5846 on Intellectual and Artistic Works. The USER accepts and undertakes not to reproduce, copy, distribute, or process images, texts, visual and auditory content, video clips, files, databases, catalogs, and lists found within the application that would constitute an infringement on the personal or property rights of THEHOUSESEAT and/or any third party.

ARTICLE 6 - PROTECTION OF PERSONAL DATA

6.1. THEHOUSESEAT records personal data through the Site, THEHOUSESEAT applications, or call center, including name, surname, date of birth, address, phone number, and e-mail address, in order to provide digital content services to the USER and to provide content more suited to the USER's expectations.

6.2 Personal data is processed in accordance with the fundamental principles set forth in the Law, within the personal data processing conditions and purposes specified in Article 5 of the KVKK, and within the framework of the provisions of the Agreement. The USER's personal data cannot be processed for purposes other than those specified in this Agreement.

6.3. THEHOUSESEAT accepts and undertakes that it will process, transfer, and store the personal data transmitted by the USER only within the scope and purpose of this Agreement. THEHOUSESEAT may use the personal data transferred within the scope of this Agreement by e-mail, mail, or telephone for the purpose of correctly providing products and services and responding to consumer inquiries.

6.4 If the USER gives consent to the promotions and introductions section at the bottom of the Agreement, THEHOUSESEAT may use the personal data transmitted by the USER for marketing activities and similar purposes within legal limitations for communication purposes, by e-mail, mail, or telephone. THEHOUSESEAT reserves the right to use personal data for profiling to the extent limited to the purpose of providing services.

6.5 If the USER accepts cookie applications, cookies are placed on the USER's device in accordance with the Cookie Policy on the THEHOUSESEAT website.

6.6 The USER's personal data is transferred to business partners, affiliates, legally authorized public institutions, and legally authorized private institutions in accordance with the principles determined in Articles 8 and 9 of the KVKK.

6.7 The USER gives consent to the recording, storage, and processing of all such personal data by approving this Agreement. Furthermore, by approving this membership agreement, the USER explicitly accepts that the contents of the Privacy Policy and Personal Data Protection Information Notice published on THEHOUSESEAT's website and digital platforms are within their knowledge and consent.

6.8 The USER accepts and declares that they have read the Agreement and the Privacy and related Policies on THEHOUSESEAT's website.

6.9 The USER accepts and undertakes the obligation to ensure that the personal data transferred by them during the membership period is accurate and, when necessary, up to date.

6.10 The USER may request their rights arising from the KVKK by contacting THEHOUSESEAT through the Site (or through the application form on the website). THEHOUSESEAT will respond to the USER within a reasonable time.

6.11 THEHOUSESEAT shall finalize requests made by the USER regarding the processing, transfer, and/or storage of personal data free of charge within the shortest time and in any case within a maximum of 30 (thirty) days. For this period to begin, the USER must send their request in writing to THEHOUSESEAT by any method determined by the Personal Data Protection Board. In cases where the request is rejected by THEHOUSESEAT, the response is found insufficient, or no response is given in time, the USER may file a complaint with the Personal Data Protection Board within 30 (thirty) days from the date they learn of the response and in any case within 60 (sixty) days from the date of application.

 7 - SERVICE FEE

7.1 The USER accepts and undertakes to pay the service fees specified in the Agreement and explained on the Site in the indicated methods. The USER cannot benefit from the services offered by THEHOUSESEAT without making this payment. THEHOUSESEAT reserves the right to change product and/or service prices at any time.

ARTICLE 8 - STAMP TAX

8.1 If this Agreement is accepted by the USER, half of the stamp tax amount to be assessed will be reflected on the USER's service fee invoice and collected from the USER.

ARTICLE 9 - TERMINATION AND CANCELLATION OF THE AGREEMENT

9.1 THEHOUSESEAT may completely and by its sole unilateral decision cease providing the products and/or services subject to the Agreement to its members and may terminate the provision of services. In this case, the USER shall not demand any rights or payments from THEHOUSESEAT under any name.

9.2 The use of digital content services for purposes other than individual use, sharing digital content with third parties and/or institutions, allowing such persons to use it, and/or transferring it to such persons is prohibited. The rights subject to the Agreement may not be used by the USER for commercial purposes in any way. In the event that THEHOUSESEAT detects unauthorized use or violation of any provision of the Agreement, or in the event of suspicion of such use, the services provided under the Agreement shall be immediately suspended, and this Agreement shall be unilaterally terminated without any notice. In this case, THEHOUSESEAT's right to claim damages and other rights are reserved.

9.3 The USER accepts, declares, and undertakes that in the event of account closure, they will not make any claims for rights and/or receivables from THEHOUSESEAT, and that they have no right to any compensation or similar claims in relation to this situation.

9.4 The USER may terminate their membership by providing written notice to THEHOUSESEAT.

ARTICLE 10 - RESOLUTION OF DISPUTES

10.1 In the event of disputes, the Courts and Execution Offices of Istanbul shall have jurisdiction.

ARTICLE 11 – EFFECTIVENESS

11.1 The USER's membership registration means that they have read and accepted all articles in this membership agreement. This agreement has been concluded electronically at the time of the USER's membership and has mutually entered into force. This agreement shall remain in force until the USER cancels their membership or until the USER's membership is cancelled by THEHOUSESEAT.

Right to Delete Personal Data

Users have the right to request the deletion of their accounts as well as their personal data. To make this request, they can send an e-mail to destek@thehouseseat.com or contact the live support team. After your request is reviewed, action will be taken as soon as possible.

Cookie Policy

THE HOUSESEAT Cookies, tracking, targeting, (re)targeting policy

Cookies are small text files placed on your computer, smartphone, or tablet through our digital services and stored by your browser.

The Houseseat uses cookies and tracking pixels to provide the best possible shopping experience. We use these within the scope of our digital services. By visiting our websites, you accept the use of mandatory cookies. In addition, your explicit consent is requested in cases required under the KVKK. In this context, if you check the "I Accept" option in the cookie notice that appears during your visit to the site, you will have given your explicit consent to the processing specified in the relevant notice. Details about cookies, tracking technologies, and related information are provided below and in the relevant cookie notice.

Once you approve our Consent Text, we will have obtained your explicit consent for the use of all measurement and service technologies for the relevant purposes and for the related processing. Of course, you can withdraw or change your consent at any time.

Mandatory cookies

Mandatory cookies are cookies that are necessary for measurement and service technologies related to mandatory functions, for the proper operation, browsing, and use of the features of our websites (e.g., connecting to secure areas of the website). We use basic measurement and service technologies based on the legal ground of the necessity of data processing for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, as set forth in Article 5(2)(f) of the KVKK.

By using pseudonymous and/or integrated methods, we aim to:

• ensure system security and stability,

• measure the frequency of access to pages or products,

• enable browsing of our pages,

• ensure proper display, functioning, and data security of our pages,

• enable the storage of products added to your shopping cart for a certain period.

Functional cookies


Also known as preference measurement and service technologies, these technologies allow the website to remember past preferences (e.g., language preference, storage of username and password) and enable you to use our websites in a manner suited to you. We use functional measurement and service technologies based on the legal ground of explicit consent as set forth in Article 5(1) of the KVKK.


Analytical and marketing cookies


We use analytical and marketing measurement and service technologies, subject to your consent, based on the legal ground of explicit consent as set forth in Article 5(1) of the KVKK.

These technologies are used to increase the interaction and relevance of our and our advertising partners' campaigns and activities with you. However, it should be noted that your approval of the use of these services will result in the transfer and processing of your cookie data outside of Turkey. This situation involves the risk that your relevant data may be accessed and processed for security and monitoring purposes in some countries without any notification to you or without any legal rights being granted to you. In this regard, The Houseseat cannot guarantee that the rights you hold as a data subject will be observed by the relevant service providers. The legal basis for the processing of your cookie data, including transfers outside of Turkey as determined herein, is the explicit consent legal ground as set forth in Article 5(1) of the KVKK, with reference to Article 9 of the KVKK. In this context, you can find detailed information about our business partners from the explanations below and our cookie information notice.

We perform cross-device tracking (through pseudonymous profiles) including computers, smartphones, and/or tablets in order to measure the effectiveness of our online marketing activities. In this context, your IP address is stored in an abbreviated form, and the relevant connection cannot be identified in this way.

The Houseseat uses cookies and tracking pixels to provide you with the best shopping experience. We also use these in our commercial electronic messages and instant notifications, subject to your consent.


Personalized analysis

We would like to inform you that we also process your purchase and online usage behavior data in a personalized manner for the purposes of determining how attractive our advertisements are to you, which of our products interest you more, which purchasing channels are more preferred by you, and what type of customer you are.

Within the scope of this processing, your personal data, identity data (name-surname), contact data, customer transaction data and other customer data, click/return data, and transaction security (cookies, etc.) are used for the development of our products and services and the personalization of our offers specifically for you (e.g., organizing campaigns according to your special interests, discounts, product trials specific to you). The legal basis for the processing carried out in this context is the explicit consent legal ground as set forth in Article 5(1) of the KVKK, subject to your consent.

You can always exercise your rights regulated under Article 11 of the KVKK and withdraw your consents for the processing of your personal data for personalized marketing purposes and your commercial electronic communication consent through the relevant channels.

Detailed information about Cookies and Tracking Pixels

On some pages, we use "session cookies." These are automatically deleted after your visit ends and serve the purpose of making our service more user-friendly, effective, and secure. Our cookies are protected against reading by third parties with the help of your browser's security standards.

Additionally, our services contain "persistent cookies." These allow us to provide you with viewing information such as personal settings or recently viewed articles for a longer period (depending on the relevant service). The duration for which cookies are stored depends on the purpose of use and is not the same for all cookies. However, you can reject cookies through your browser settings. We use cookies for the following purposes:

• Functionality of our digital services

• Web analytics (pseudonymous user IDs)

• Marketing.


Third-Party Cookies

On our websites, we use cookies known as third-party cookies and tracking pixels from our affiliate partners. Information about visited websites and viewed products is collected. Visitors are identified through a pseudonymous ID. Based on this information, our affiliate partners will display usage-based advertisements of The Houseseat products and services to our visitors on the internet. Details about our business partners are available under "Preferences" within the cookie consent.


Partner Networks

In our digital services, we use the services of partners who collect information about visited websites and viewed products for the purpose of displaying usage-based internet advertisements within their networks. The transfer of your data can only take place if you have given your consent.

The legal basis for such data processing activities is the explicit consent legal ground as set forth in Article 5(1) of the KVKK.

Tracking pixels

Information about the attractiveness of our online service is very important to us and helps us to continuously improve the digital services we offer you. For this reason, we use tracking pixels (small-sized graphics) in our digital services. Tracking pixels serve similar purposes to cookies.

When a service is opened, the tracking pixel is loaded and processed by a server on the internet. In this way, we can see from which region our customers visit which content and how often, and which transactions are made using our digital services. This data is processed under a pseudonym. Your IP address is only recorded in its abbreviated form.

Processing carried out within the scope of these technologies for system tracking functionality or aggregate statistical purposes (such as coverage measurement/evaluation) is based on the legal ground of the necessity of data processing for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, as set forth in Article 5(2)(f) of the KVKK. These processing activities serve the purpose of optimizing our processes from a commercial management perspective. Processing carried out within the scope of these technologies for analysis and marketing purposes is based on the explicit consent legal ground as set forth in Article 5(1) of the KVKK, subject to your consent.


Preventing the recording of usage behavior

On our websites, you can accept or reject tracking through the consent notice regarding your tracking preferences.

Most browsers accept cookies automatically; however, these browsers also offer the option to reject cookies or display a warning before recording. The help function found in the menu list of most internet browsers explains how you can instruct your browser not to accept new cookies, how your browser can inform you when a new cookie is sent, or how to disable all received cookies.

However, we recommend that you activate all cookies or consent to all of them in order to be able to use all the functions of our online services.

Our cookies do not store sensitive information such as passwords, credit card data, or similar data. Cookies do not cause any damage to your end device or contain any viruses.

Please note: The process of disabling cookies will be recorded through a cookie in the browser on your computer, smartphone, or tablet where the rejection was made, and will not be associated with your customer account. Therefore, the disabling process must be performed separately for each of your devices and for each browser. Additionally, your browser must accept cookies.

If your browser automatically deletes cookies after closing the browser, the opt-out cookies (disabling function) will also be deleted.

You can also use tools such as Ghostery, web-washer, bug nosys, or AdBlock to block tracking pixels on our websites.

Additionally, we use these tracking technologies in our commercial electronic messages and instant notifications, subject to your consent.

You can always exercise your rights regulated under Article 11 of the KVKK and withdraw your consents for the processing of your personal data for advertising and marketing purposes and your commercial electronic communication consent through the relevant channels.

Privacy & Security

THE HOUSESEAT PERSONAL DATA PROTECTION POLICY AND INFORMATION NOTICE


Law No. 6698 on the Protection of Personal Data (“Law”) entered into force on 7 April 2016. The said law contains regulations regarding the processing of all information relating to “an identified or identifiable natural person”.


TheHouseSeat Personal Data Protection and Processing Policy (“Policy”) explains the policies of Tiyatronet Bilişim Teknoloji A.Ş., acting as the data controller (“Company”), regarding all personal data of individuals processed fully or partially by automatic means or by non-automatic means provided that such processing forms part of a data recording system.


1. PRINCIPLES REGARDING THE PROCESSING OF PERSONAL DATA

Within the framework of Article 4 of the Law, the Company, as data controller, shall act in accordance with the following principles in the processing of personal data.

(a) Compliance with law and the rules of honesty

Personal data shall be processed in accordance with law and the rules of honesty. The Company shall act in compliance with the applicable legislation in all personal data processing processes and shall observe the rules of honesty.

(b) Accuracy and up-to-dateness

The Company shall enable data subjects to update their data in order to ensure that the personal data it processes is accurate and up to date, and shall take the necessary measures to ensure that the data is accurately transferred to databases.

(c) Processing for legitimate and specific purposes

The Company is obliged to inform data subjects about the purposes of processing personal data in line with its disclosure obligations. Accordingly, the Company shall limit its data processing activities to specific and legitimate purposes and shall clearly inform data subjects through information notices.

(d) Processing in a manner relevant, limited and proportionate to the purpose

The Company shall process personal data to the extent necessary for the purpose notified to the data subject, in connection with that purpose and in a limited manner.

(e) Retention for the period stipulated in the relevant legislation or necessary for the purpose

If there is a retention period specified in the legislation, the Company shall retain data for that period. If no such period exists in the legislation, reasonable data retention periods shall be determined and the data shall be retained for such period. Upon the expiry of such periods, the data shall be deleted or anonymized.


2. PERSONAL DATA PROCESSED

Through the website, mobile applications, Smart TV and other digital platforms, and within the framework of the services provided in connection with these platforms, the following personal data of users are processed.

For the relevant person who is a member

• Identity Information: Name, surname, date of birth, Turkish ID Number, gender

• Contact Information: E-mail address, phone number, address

• Customer Transaction: Preferences, commercial communication permission, followed content, watched content, service start and end time, type of service used, amount of transferred data, commercial electronic communication consent given electronically by the relevant person, approved membership agreement, distance sales agreement, cookie policy and privacy agreement, etc.

• Transaction Security Information: Password, passcode information, username, IP address

• Marketing Information: Cookie records, targeting information, evaluations showing habits and likes, e-mail messages sent for marketing purposes within the scope of the commercial electronic communication consent given by the relevant person

• Visual/Audio Records: Call center call recordings

For the relevant person who is a visitor

• Identity Information: Name, surname

• Contact Information: E-mail address, phone number

• User Transaction Information: Call center call recordings, followed content, watched content

• Legal Transaction Information: IP address

• Marketing Information: Cookie records

• Audio Data: Call center call recordings

• Customer Transaction: Service start and end time, type of service used, amount of transferred data, website, mobile application, mobile website, smart TV application regarding the service used by the relevant person, complaints and/or requests and records relating to their evaluation


3. METHOD OF PROCESSING PERSONAL DATA

Personal data is processed in accordance with the legislation through www.thehouseseat.com, the Company's mobile applications, smart TV application and other digital platforms, contracts, forms, social media accounts, cookies, call center, e-mail and other communication channels, or by being provided directly by the relevant person.


4. PURPOSES AND LEGAL GROUNDS FOR PROCESSING PERSONAL DATA

Pursuant to Articles 5 and 6 of the Law, the conditions for processing personal data and special categories of personal data have been determined.

Personal data is processed by the Company for the following purposes:

• Processing users' traffic information (IP address, service start and end date, type of service used, amount of transferred data and subscriber identity information) in accordance with the applicable legislation,

• Carrying out user transactions,

• Determining our geographical location and providing content or content-related advertisements and services according to your region or country,

• Improving services and content and developing new services/content,

• For the performance of the User Agreement, and for users who have given commercial electronic communication consent, analyzing the user's preferences and likes and recommending services/content specific to the user,

• Tracking member/user movements to increase user experience and service/content quality,

• Providing relevant information to users who have commercial electronic communication consent,

• Conducting direct marketing, digital marketing, remarketing, targeting, profiling and analysis in line with the information in the cookie policy in order to promote and market applications, products and services in line with the preferences and likes of the member/user,

• Resolving complaints and problems,

• Providing support for technical problems,

• Improving user experience on the website, mobile application, mobile website and smart TV application,

• Carrying out user satisfaction and loyalty processes,

• Conducting statistical evaluations and market research,

• Managing corporate reputation and media communications,

• Determining and implementing the Company's commercial and business strategies,

• Monitoring accounting and purchasing transactions,

• Conducting legal processes and acting in compliance with legislation,

• Fulfilling legal obligations,

• Responding to information requests from administrative and judicial authorities,

• Planning internal reporting and business development activities,

• Ensuring information and transaction security and preventing malicious use.

Personal data is processed by the Company on the following legal grounds:

• It is explicitly stipulated in the laws.

• Explicit consent.

• It is necessary to process personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract.

• It is mandatory for the data controller to fulfill its legal obligation.

• It has been made public by the relevant person.

• Data processing is mandatory for the establishment, exercise or protection of a right.

• It is mandatory to process data for the legitimate interests of the data controller, provided that this does not harm the fundamental rights and freedoms of the relevant person.


5. TRANSFER OF PERSONAL DATA BY THE COMPANY

Pursuant to Article 8 of the Law, a distinction is made in the transfer of personal data according to whether the personal data is a special category of personal data or not. Accordingly, non-special category personal data may be transferred by the Company to third parties if one of the processing conditions exists.

Personal data may be transferred for the purposes of providing products and services, contacting the user or visitor, obtaining e-mail delivery services, determining the user's usage preferences and browsing history, segmentation, determining customer profile, carrying out statistical studies, and contacting the user regarding member/user likes and preferences, to natural or legal persons with whom the Company cooperates.

Personal data transferred within the framework of the above principles is secured by data security agreements and/or contractual provisions prepared by considering whether the receiving party is a data controller or data processor.


6. RIGHTS OF DATA SUBJECTS AND EXERCISE OF THESE RIGHTS

According to Article 11 of the LPPD, the rights of personal data subjects are as follows:

i. To learn whether personal data relating to them is processed.

ii. To request information if their personal data has been processed.

iii. To learn the purpose of processing personal data and whether they are used in accordance with their purpose.

iv. To know the third parties to whom personal data is transferred at home or abroad.

v. To request correction of personal data if it is processed incompletely or inaccurately.

vi. To request deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation.

vii. To request notification of the transactions made as a result of requests for correction, deletion and destruction to third parties to whom personal data has been transferred.

viii. To object to the emergence of a result against the person by means of analysis of processed data exclusively through automated systems.

ix. To request compensation for damages in case of damage due to unlawful processing of personal data.


7. PROTECTION OF PERSONAL DATA

The Company takes technical and administrative measures to prevent unauthorized access, data loss and damage in order to ensure the security of personal data.

Within this scope, the Company:

• Keeps records of access to personal data

• Ensures data security through anti-virus systems and firewalls

• Carries out personal data processing activities

• Ensures that audits are conducted in order to ensure the implementation of the provisions of the Law

• Makes authorizations appropriate to the nature of the data accessed within the Company

• Makes authorizations appropriate to the nature of the data in access to data

• Subjects special categories of personal data, if any, to stricter access measures

• Obtains commitments from external service providers to ensure compliance with the Law where access to personal data occurs from outside the Company due to outsourcing, supplier use or other reasons

• Trains all employees, especially those authorized to access personal data, and obtains undertakings from them

Right to Delete Personal Data

Users have the right to request the deletion of their accounts as well as their personal data. To make this request, they can send an e-mail to destek@thehouseseat.com or contact the live support team. After your request is reviewed, action will be taken as soon as possible.

Distance Sales Agreement

ARTICLE 1 – PARTIES

1.1 This Agreement has been electronically approved between the following parties within the framework of the principles and conditions set forth below.

SELLER

TITLE Tiyatronet Bilişim Teknoloji A.Ş.

MERSIS 0845069154500001

ADDRESS Reşitpaşa Mah. Katar Cad. İTÜ Arı Teknokent 3 Binası No:4 Inner Door No:B109 Sarıyer/Istanbul

PHONE 0212 3283323

WEB www.thehouseseat.com


BUYER

NAME SURNAME {BuyerName}

ADDRESS {BuyerAddress}

PHONE {BuyerPhone}

E-MAIL {BuyerEmail}


ARTICLE 2 – SUBJECT OF THE AGREEMENT, SERVICE, PAYMENT AND DELIVERY

2.1 The subject of this Agreement is the determination of the provisions regarding the purchase by the BUYER of the paid and/or free digital content, video, music, live TV broadcasts, games and similar content services offered by TheHouseSeat on www.thehouseseat.com and/or through the TheHouseSeat application available on mobile devices, smart televisions and similar devices, and the determination of the rights and obligations of the parties concerning the BUYER's right to watch such digital content during the purchased service period, including the date of purchase.

2.2 From the moment the BUYER makes the payment, the BUYER acquires the right to watch the requested content over the internet on www.thehouseseat.com and/or through the TheHouseSeat application available on mobile devices, smart televisions and similar devices, and access to the relevant content ends upon the expiration of the membership period.

2.3 The BUYER may receive the service directly through www.thehouseseat.com or the TheHouseSeat application on compatible mobile devices by logging in with the username and password provided during registration. The service is delivered electronically through the website at the moment the payment is completed after the buyer approves the payment transaction.

2.4 The BUYER purchases the digital content services subject to this Agreement from www.thehouseseat.com through an intermediary virtual POS system. If the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons for reasons not arising from the BUYER's fault, the purchased content cannot be returned and/or exchanged. Other than the service fee to be paid by the SELLER to the contracted intermediary virtual POS company, iyzico, the SELLER has no other obligations, undertakings or liabilities regarding its sales and/or events. The BUYER accepts, declares and undertakes that the liability of the SELLER is limited to this article and that the BUYER may not make any claim against the SELLER outside the liability limit set forth herein, under whatever name or title.


ARTICLE 3 – RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1 The SELLER shall provide the digital content services it offers on www.thehouseseat.com and/or through the TheHouseSeat application available on mobile devices, smart televisions and similar devices, within the license limitations relating to the selected service category, at the predetermined price and conditions, for 48 (forty-eight) hours from the date of establishment of the agreement or for 1 (one) month in the case of monthly membership.

3.2 The BUYER accepts and undertakes that all information provided to the SELLER during membership creation and use of the services (such as name, surname, Turkish ID number, address and phone number) is accurate, and that the SELLER shall not be responsible for any problems arising from inaccurate or incomplete information where such information is required. If there is any change in the BUYER's information, updating such information is the responsibility of the BUYER.

3.3 It is prohibited under Law No. 5846 on Intellectual and Artistic Works for the BUYER to use or allow the use of the digital content services for purposes other than personal use, to transmit the digital content to third persons and/or institutions, to allow such persons to use it and/or transfer it to them, and on the other hand to make audio or video recordings, take photographs, copy, reproduce, modify or publish the content. The rights subject to this Agreement may in no way be used by the BUYER for commercial purposes. Otherwise, the SELLER reserves the right to claim damages and all other rights.

3.4 In the event that the BUYER causes a breach, the BUYER shall pay the SELLER a contractual penalty of TRY 50,000 (FIFTY THOUSAND TURKISH LIRA) for each breach, without prejudice to the SELLER's rights regarding material and moral damages suffered and any excess claims. Since the use of the content by the BUYER in whole or in part, during or after the broadcast, without prior written permission from the seller, also constitutes an offense, the necessary notices and criminal complaints shall be made and criminal sanctions shall be requested against the BUYER.

ARTICLE 4 – RIGHT OF WITHDRAWAL

4.1 Pursuant to subparagraph (ğ) of Article 15 of the Regulation on Distance Contracts, which states that “there is no right of withdrawal for contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer,” the BUYER has no right of withdrawal under this Agreement, as the sold service is performed electronically and delivered instantly to the consumer.

ARTICLE 5 – TERMINATION OF THE AGREEMENT

5.1 The SELLER cannot be held liable for interruptions in service due to disruptions occurring on the internet, quality problems, security failures and/or general unrest in the country, war, terrorism, strikes, general power outages, earthquakes, floods, states of emergency, cyberattacks, infection of devices by viruses, server-based issues, internet infrastructure failures or similar force majeure events, or for the BUYER's inability to access the content for any reason not arising from the SELLER.

5.2 If the BUYER cannot access the purchased content due to a technical problem caused by the SELLER, the BUYER must immediately notify the SELLER of the disruption in writing; otherwise, the 15 (fifteen)-day period shall continue to run. If the access problem caused by the SELLER is reported within a reasonable time, the SELLER shall remedy the disruption, and the period between the date of notification and the date on which the problem is resolved shall be added to the BUYER's usage period.

5.3 If it is accepted that the problem occurred due to a technical issue caused by the SELLER and such problem is not resolved within a reasonable time, the BUYER shall have the right, due to being unable to use the purchased digital product, to terminate the agreement for just cause, to use the right of access for another digital product, or, if the BUYER does not wish to do so, to request a refund of the amount paid after deducting the amount corresponding to the periods during which the content was accessible.

5.4 In the event of termination of the Agreement by the BUYER, all price advantages and other benefits obtained by the BUYER shall also be deducted from the refundable amount. If the Agreement is terminated by the BUYER without just cause, no refund shall be made by the SELLER.

ARTICLE 6 – PROTECTION OF PERSONAL DATA

6.1 In order to provide digital content services and to offer content more suitable to the BUYER's expectations, the SELLER records personal data such as Turkish ID number, name, surname, date of birth, address, phone number and e-mail address through the Site, the TheHouseSeat application or the call center.

6.2 Personal data shall be processed in accordance with the fundamental principles set forth in the Law, within the scope of the personal data processing conditions and purposes specified in Article 5 of the LPPD, and within the framework of the provisions of this Agreement. The BUYER's personal data may not be processed for purposes other than those specified in this Agreement. Within the scope of this Agreement, the SELLER may use the personal data transferred to it in order to provide products and services properly and to respond to consumer questions by e-mail, mail or telephone.

6.3 The BUYER's personal data is transferred to business partners, affiliates, legally authorized public institutions and legally authorized private institutions in accordance with the principles set forth in Articles 8 and 9 of the LPPD.

6.4 By approving the Agreement, the BUYER consents to the recording, storage and processing of all such personal data. In addition, by signing this membership agreement, the BUYER expressly acknowledges that the contents of the Privacy Policy and the Personal Data Protection Information Notice published on the SELLER's website and digital platforms are within the BUYER's knowledge and approval. The BUYER accepts and declares that the BUYER has read the Privacy and related Policies on the SELLER's website.

6.5 The BUYER accepts and undertakes to ensure that the personal data transferred by the BUYER during the membership period is accurate and, where necessary, up to date.

6.6 By contacting the SELLER through the website (or through the application form on the website), the BUYER may request the rights arising from the LPPD from the SELLER. The SELLER shall respond to the BUYER within a reasonable time.

6.7 The SELLER shall finalize requests made by the BUYER regarding the processing, transfer and/or retention of personal data as soon as possible and in any case within 30 (thirty) days free of charge. In order for this period to start, the BUYER must send the request to the SELLER in writing by any method determined by the Personal Data Protection Board. If the request is rejected by the SELLER, if the response is found insufficient, or if no response is given in due time, the BUYER may file a complaint with the Personal Data Protection Board within 30 (thirty) days from learning of the response and in any case within 60 (sixty) days from the date of application.


ARTICLE 7 – CONSUMER COMPLAINT RESOLUTION METHODS AND NOTIFICATIONS

7.1 The BUYER may submit complaints regarding the service received via the contact number 0212 328 33 23 or the e-mail address destek@thehouseseat.com.

7.2 Any notices or other notifications to be made pursuant to this Agreement shall be made in writing or electronically and shall be sent by fax, e-mail, registered electronic mail, hand delivery, mail, cargo or postal courier to the seller's address specified in Article 1 of this Agreement and to the buyer's addresses stated as accurate in the Membership Agreement.


ARTICLE 8 – RESOLUTION OF DISPUTES

8.1 In applications regarding complaints and objections concerning the implementation of this Sales Agreement, the consumer arbitration committee or consumer court at the place where the goods or services were purchased or where the customer resides shall be authorized within the monetary limits determined each year in December by the Ministry.

8.2 The parties declare and accept that all records of the SELLER shall constitute conclusive evidence and that Istanbul Courts and Enforcement Offices shall have jurisdiction in the event of any dispute or conflict.

Right to Delete Personal Data

Users have the right to request the deletion of their accounts as well as their personal data. To make this request, they can send an e-mail to destek@thehouseseat.com or contact the live support team. After your request is reviewed, action will be taken as soon as possible.

Right to Delete Personal Data

Users have the right to request the deletion of their accounts as well as their personal data. To make this request, they can send an e-mail to destek@tiyatronet.com or contact the live support team. After your request is reviewed, action will be taken as soon as possible.